Tag Archives: miway

MiWay Affordable Transportation Pilot Program Extended Five More Months

Staff Report Recommends Extension; No New Applicants To Be Accepted During Pilot

At General Committee today, City Council received a corporate report recommending an additional extension of the MiWay Affordable Transportation Pilot Program. The program is a partnership between the City and the Region of Peel. It was first introduced in May 2016 and extended in October 2016.

If approved by Council on April 12, transit riders who are already approved for the MiWay Affordable Transportation Pilot Program will continue to receive a 50 per cent discount on transit from May 1 to September 30, 2017.

“Program participants have told the City and Region that a permanent program is needed to address affordability of transit fares,” said Geoff Marinoff, Director, Transit, City of Mississauga. “The additional extension will allow low income Mississauga residents to continue to ride transit at a 50 per cent discount while we evaluate all phases of the pilot program.”

There are 1300 active users of the pilot program that are eligible for the extension. No new applicants will be approved during the five-month extension of the program.

Marinoff added that recommendations will be made to both Mississauga City Council and the Region of Peel through a full report in September 2017.

To learn more about the MiWay Affordable Transportation Program, please visit povertyinpeel.ca/miwaypilot.

82 Per Cent of MiWay Customers Satisfied with Transit Service

For the third time, MiWay has received an overall customer satisfaction rating of 82 per cent in the bi-annual market research study done between November and December 2015.

“The high overall customer service rating shows us that we are on the right path as we focus on customer service and growth in ridership,” said Geoff Marinoff, Director of Transit. “The results tell us that our customers want more frequent and reliable service. Integrating the full Mississauga Transitway into MiWay’s service network will allow for more travel on our dedicated transit corridor and help us to continually improve travel options for those who live and work in Mississauga.” Continue reading 82 Per Cent of MiWay Customers Satisfied with Transit Service

MiWay is Getting on the Grid —  Learn More About 2016 Service Changes

Residents are invited to attend one of the MiWay information sessions being held from March 7 to 10. The sessions will provide residents with an update on 2016 service improvements that start to shift buses to a grid network as identified in the MiWay 5 Service Plan (2016-2020).

The sessions will also highlight service improvements  on the Mississauga Transitway, which include offering MiWay service to the newly opened Erin Mills Station, improving the frequency of route 109(a transitway route) and offering new weekend service on route 101 Dundas Express. The transitway is a dedicated, east-west bus corridor scheduled to be fully complete in 2017 with 12 stations.

“MiWay 5, our new five-year service plan, was created with community feedback,” said Mary-Lou Johnston, Manager of Business Development for Transit. These information sessions not only offer residents an opportunity to learn about the changes occurring this year; it also allows them to see how their input and feedback is helping shape MiWay’s service delivery and future transit expansion across Mississauga.”

MiWay 5 Information Sessions

 Monday, March 7, 12 – 3 p.m.
Mississauga Civic Centre | The Great Hall | 300 City Centre Drive

 Monday, March 7, 5 -8 p.m.
Mississauga Central Library | Atrium | 301 Burnhamthorpe Road West

Tuesday, March 8, 5 – 8 p.m.
Malton Library | Program Room #3 | 3540 Morning Star Drive

Wednesday, March 9, 5 – 8 p.m.
South Common Centre | Near terminal doors | 2150 Burnhamthorpe Road West

Thursday, March 10, 5 – 8 p.m.
Port Credit Memorial Arena | Credit Room | 40 Stavebank Road North

MiWay welcomes community feedback on the proposed changes, either in person or by contacting MiWay Customer Service.

For more information on MiWay 5, visit miway.ca/miwayfive